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Title
Text copied to clipboard!Leasing Assistant
Description
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We are looking for a dedicated and detail-oriented Leasing Assistant to join our property management team. The ideal candidate will be responsible for assisting with the leasing process, managing tenant relations, and ensuring that all leasing activities are conducted in compliance with company policies and regulations. This role requires excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks efficiently. The Leasing Assistant will work closely with the Leasing Manager and other team members to achieve occupancy goals and maintain high tenant satisfaction. Key responsibilities include conducting property tours, processing lease applications, coordinating move-ins and move-outs, and addressing tenant inquiries and concerns. The successful candidate will have a keen eye for detail, strong organizational skills, and the ability to work in a fast-paced environment. Prior experience in property management or real estate is preferred but not required. This is an excellent opportunity for someone looking to start or advance their career in the real estate industry.
Responsibilities
Text copied to clipboard!- Conduct property tours for prospective tenants.
- Process lease applications and verify applicant information.
- Coordinate move-ins and move-outs.
- Address tenant inquiries and concerns promptly.
- Assist with marketing and advertising available properties.
- Maintain accurate records of leasing activities.
- Prepare and execute lease agreements.
- Ensure compliance with company policies and regulations.
- Assist with rent collection and follow-up on late payments.
- Conduct regular property inspections.
- Provide excellent customer service to tenants and prospects.
- Assist with resolving tenant disputes and issues.
- Coordinate maintenance and repair requests.
- Update and maintain property listings.
- Assist with preparing financial and occupancy reports.
- Support the Leasing Manager with various administrative tasks.
- Participate in community events and outreach programs.
- Assist with tenant retention initiatives.
- Ensure properties are clean and well-maintained.
- Stay informed about market trends and competitor activities.
Requirements
Text copied to clipboard!- High school diploma or equivalent; college degree preferred.
- Prior experience in property management or real estate is a plus.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to handle multiple tasks efficiently.
- Detail-oriented with strong organizational skills.
- Proficient in Microsoft Office Suite.
- Knowledge of property management software is a plus.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation.
- Flexibility to work weekends and evenings as needed.
- Professional appearance and demeanor.
- Strong negotiation skills.
- Ability to handle confidential information with discretion.
- Basic understanding of fair housing laws.
- Ability to lift and carry up to 25 pounds.
- Strong time management skills.
- Positive attitude and willingness to learn.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in property management or real estate?
- How do you handle difficult tenant situations?
- What strategies do you use to ensure high tenant satisfaction?
- Can you provide an example of a time when you had to multitask effectively?
- How do you stay organized and manage your time?
- What do you know about fair housing laws?
- How do you handle confidential information?
- Can you describe a time when you went above and beyond for a tenant?
- How do you stay informed about market trends and competitor activities?
- What software programs are you proficient in?
- How do you handle stress and pressure in a fast-paced environment?
- Can you describe a time when you successfully resolved a tenant dispute?
- What do you think are the most important qualities for a Leasing Assistant?
- How do you ensure compliance with company policies and regulations?
- Can you describe your experience with marketing and advertising properties?
- How do you handle late rent payments and follow-up with tenants?
- What steps do you take to ensure properties are well-maintained?
- How do you coordinate move-ins and move-outs efficiently?
- Can you describe a time when you had to negotiate with a tenant?
- What do you enjoy most about working in property management?